Placing an order on Grace & Carry is simple:

1. Browse our collections and add items to your cart
2. Click on the cart icon to review your items
3. Proceed to checkout
4. Enter your shipping and payment information
5. Review your order and submit

You'll receive an order confirmation email once your purchase is complete.

We accept the following payment methods:

• Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

All transactions are secure and encrypted for your protection.

You can request to modify or cancel your order within 1 hour of placing it by contacting our customer service team. Once an order has been processed, we cannot make changes or cancel it. If your order has already been processed, you can return the items once received following our return policy.

Yes, we offer digital gift cards in various denominations. Gift cards are delivered via email and can be redeemed during checkout. They make perfect gifts for friends and family who appreciate elegant fashion.

We regularly offer seasonal promotions and special discounts. To stay updated on our latest offers:

• Subscribe to our newsletter
• Follow us on social media
• Create an account to receive personalized offers

We also offer a 10% discount on your first order when you subscribe to our newsletter.

We offer several shipping options:

• Standard Shipping (3-5 business days): $9.99 (Free on orders over $100)
• Express Shipping (1-2 business days): $12.99
• Overnight Shipping (Next business day): $24.99

For more detailed information, please visit our Shipping & Returns page.

Orders are typically processed within 1-2 business days. Delivery times depend on your chosen shipping method and location. After your order ships, you'll receive a confirmation email with tracking information so you can monitor your package's progress.

Currently, we ship to the United States and Canada. For international shipping inquiries, please contact us directly, and we'll do our best to accommodate your request.

You can track your order by:

• Clicking the tracking link in your shipping confirmation email
• Visiting the "Order History" section in your account
• Contacting our customer service team with your order number

We offer a 30-day return policy for all unworn items in their original condition with tags attached. Sale items and accessories (jewelry, scarves, etc.) are final sale and cannot be returned unless defective. For more details, please visit our Shipping & Returns page.

1. Log into your account and go to "Order History" or contact our customer service team
2. Select the items you wish to return and follow the prompts
3. Package your items in their original condition with tags attached
4. Include your order number or the return form
5. Ship your return to the address provided using a trackable shipping method

Once we receive and process your return, you'll receive a confirmation email, and your refund will be issued.

We currently do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item. This ensures you get the exact item you want as quickly as possible.

Once we receive and process your return, refunds typically take 5-7 business days to appear on your original payment method. The timing may vary depending on your financial institution.

We provide detailed size guides for all our products. For general sizing information, please visit our Size Guide page. Each product page also includes specific sizing information for that item.

If you're between sizes, we generally recommend sizing up for a more comfortable fit.

We carefully select high-quality materials for all our products. Each product page lists the specific materials used, along with care instructions. We prioritize both quality and sustainability in our material choices.

Care instructions are provided on each product page and on the care label of each item. Generally, we recommend:

• Following the specific care instructions for each item
• Hand washing delicate items or using a gentle cycle
• Air drying when possible to maintain shape and fabric integrity
• Storing items properly to maintain their quality

Sustainability is important to us. We're continuously working to improve our practices by:

• Sourcing sustainable and ethical materials when possible
• Reducing waste in our packaging and production processes
• Working with manufacturers who maintain fair labor practices
• Developing more sustainable product lines

Creating an account is easy:

1. Click on the account icon in the top right corner of our website
2. Select "Create Account"
3. Enter your email address and create a password
4. Fill in your personal information
5. Click "Create Account" to complete the process

Having an account allows you to track orders, save favorites, and enjoy a faster checkout experience.

We take your privacy seriously. All personal information is encrypted and securely stored. We never share your information with third parties without your consent. For more details, please review our Privacy Policy.

Yes, you can unsubscribe from our emails at any time by:

• Clicking the "Unsubscribe" link at the bottom of any email
• Updating your communication preferences in your account settings
• Contacting our customer service team