Shipping Options

* Business days are Monday through Friday, excluding holidays.

Shipping Policies

• Orders are processed and shipped within 1-2 business days after payment confirmation.
• You will receive a shipping confirmation email with tracking information once your order has been shipped.
• We currently ship to the United States and Canada. For international shipping inquiries, please contact us.
• Shipping times may be affected during peak seasons, holidays, or due to unforeseen circumstances.
• For orders with multiple items, we may ship items separately to ensure the fastest delivery.

Order Tracking

You can track your order by:

• Clicking the tracking link in your shipping confirmation email
• Visiting the "Order History" section in your account
• Contacting our customer service team with your order number

Return Policy

• We offer a 30-day return policy for all unworn items in their original condition with tags attached.
• Sale items and accessories (jewelry, scarves, etc.) are final sale and cannot be returned unless defective.
• Defective or damaged items can be returned within 14 days of receipt.
• Return shipping costs are the responsibility of the customer, except for defective or incorrectly shipped items.
• Refunds will be issued to the original payment method within 5-7 business days after we receive and process your return.

How to Return an Item

1. Initiate a return: Log into your account and go to "Order History" or contact our customer service team.
2. Prepare your package: Ensure all items are in their original condition with tags attached. Include your order number or the return form.
3. Ship your return: Use a trackable shipping method and send to the address provided in the return confirmation.
4. Wait for confirmation: You'll receive an email once your return is processed and your refund is issued.

Exchanges

We currently do not offer direct exchanges. If you would like to exchange an item, please return the original item for a refund and place a new order for the desired item.